Data & Privacy Policy

WEBSITE

Effective Date: 01/09/2025

Entity: Cravelink Tech Ltd, incorporated in the Dubai International Financial Centre (DIFC), United Arab Emirates, trading as Dishcovr.

1. Introduction

Dishcovr (“we”, “our”, “us”) operates the Dishcovr marketing website, which provides information about our platform and allows visitors to sign up for newsletters and launch updates. We are committed to protecting your privacy in line with the DIFC Data Protection Law No. 5 of 2020 (DIFC DPL) and the UAE Federal Decree Law No. 45 of 2021 (UAE PDPL). This policy explains how we collect, use, and protect personal data on the Dishcovr website.

2. Data We Collect

a) Contact Information

• Email addresses and names submitted through newsletter sign-ups or “early access” forms.

b) Technical & Analytics Data

• IP address, browser type, device, operating system.
• Website usage data (e.g., pages visited, time on site).
• Collected via cookies, pixels, and analytics tools (e.g., Google Analytics).

c) Marketing Data

• Preferences and consents you provide for newsletters or promotional updates.

3. Legal Basis for Processing

We process your data under:

• Consent → email sign-up, newsletter delivery, cookie tracking.
• Legitimate interests → website analytics, performance improvements.
• Legal obligation → compliance with DIFC & UAE regulations.

4. How We Use Your Data

• To provide newsletters and product updates (with consent).
• To analyze website traffic and improve the website.
• To conduct marketing campaigns (if you opt-in).

5. Cookies

a) What Are Cookies?

Cookies are small text files stored on your device to collect standard internet log information and visitor behavior.

b) How We Use Cookies

• Essential Cookies → Required for website functionality.
• Analytics Cookies → Measure site traffic and performance.
• Marketing Cookies → Track campaigns and retarget ads.

c) Cookie Consent

When you first visit the site, a cookie banner will appear asking for your consent. You may accept or reject non-essential cookies at any time.

1. Introduction

Dishcovr (“we”, “our”, “us”) is a food discovery mobile application operated by CraveLink Tech Ltd. The app enables users to discover restaurants through dish photo feeds, reviews, and to request bookings via integrated third-party systems.

We are committed to protecting your privacy in line with:

• The DIFC Data Protection Law No. 5 of 2020 (DIFC DPL); and
• The UAE Federal Decree Law No. 45 of 2021 Regarding the Protection of Personal Data (UAE PDPL).

This policy explains how we collect, use, share, and protect your personal data when you use the Dishcovr mobile app across the UAE.

2. Data We Collect

a) Account & Profile Data

• Full name, email address, phone number.
• Login credentials (hashed).
• Dietary preferences, profile photo, language settings.

b) Usage Data

• Dish photos, reviews, ratings, favorites.
• Search history and browsing interactions.
• Limited booking request details (name, contact info, reservation date/time, special requests).

c) Location Data

• Approximate or precise geolocation (if enabled) to display nearby restaurants.

d) Device & Technical Data

• Device identifiers (IDFA/GAID), IP address, operating system, app version.
• Push notification tokens.

e) Communication Data

• Messages exchanged with our support (if chat functionality is enabled).

3. Legal Basis for Processing

We process personal data under DIFC DPL & UAE PDPL using these legal grounds:

• Consent → marketing emails, push notifications, location access.
• Contractual Necessity → creating an account, transmitting booking requests.
• Legitimate Interests → service improvement, fraud prevention, analytics.
• Legal Obligation → compliance with DIFC/UAE regulations.

4. How We Use Your Data

• Provide, personalize, and improve the Dishcovr app.
• Display dish feeds, reviews, and restaurant information.
• Facilitate bookings by securely transmitting your request to the restaurant’s integrated booking provider (e.g., SevenRooms, OpenTable, EatApp).
• Send confirmations and service notifications.
• Send marketing/promotional messages (only with consent).
• Detect fraud, ensure security, and enforce Terms of Use.

5. Sharing of Data

a) With Restaurants & Their Booking Providers

When you make a booking request via Dishcovr, we share limited personal data with the restaurant and its integrated booking provider. This may include your name, contact details, reservation time, and special requests. Dishcovr does not store or manage full booking records. Restaurants and booking providers act as independent data controllers for reservations and must process your data in compliance with DIFC DPL and UAE PDPL. Users are encouraged to review the privacy policies of the relevant booking provider.

b) With Other Users

Reviews, photos, and ratings you post are visible to other Dishcovr users.

b) With Other Users

Reviews, photos, and ratings you post are visible to other Dishcovr users.

c) With Service Providers

Hosting, analytics, and notification services.

d) With Authorities

Where required under DIFC or UAE law.

e) Cross-Border Transfers

If data is transferred outside the UAE/DIFC (e.g., cloud hosting), safeguards under DIFC DPL & UAE PDPL will apply (adequacy, SCCs, or explicit consent).